AC Repair
AC Repair Services
Fixing Broken ACs Since 2007
You're looking forward to getting home to your AC after a long day on the town. But, when you open your front door, the air inside is almost as muggy as what's outside. What gives? It looks like you might have a problem with your heat pump or air conditioner.
Summers in Joliet, Aurora, and surrounding areas can be brutal. That’s why a home with reliable air conditioning is on the top of many buyer’s shopping lists. Instead of suffering through the heat, give Gene May Heating & Cooling a call. Whether you end up needing simple AC repair services or a full AC replacement, our local HVAC experts are here for you.
How to Tell When It’s Time to Call an AC Expert
You rely on your air conditioner to keep you cool in Illinois's hottest months. Without it, your home will soon be a sticky sauna. Fortunately, your AC unit typically hums along just fine. It pulls and cools air from outside before dispersing overheated air elsewhere. In your little safe haven, it can be easy to forget that it's 90 degrees outside.
But, sometimes, the AC process stops or sputters. Unfortunately, unless it’s a full-on breakdown, most homeowners don’t know when it’s time to call an HVAC contractor.
Here’s a shortlist of circumstances when it's necessary to pick up your phone:
- The unit hums but refuses to turn on
- You can’t trigger the AC on from the thermostat
- You hear strange noises or feel vibrations
- You see water pooling around your air conditioner
- The fan runs but the air coming out remains hot
- The unit abruptly ceases operation
The Most Common Causes of AC Failure
Even newer units can experience problems, especially when a single internal component fails. Just like a vehicle, air conditioners rely on dozens of parts working together. When one fails, cooling performance suffers.
The most common causes of AC breakdowns include:
- Faulty Electrical Components
- Refrigerant Leaks
- Frozen Coils
- Damaged Fan Blades
- Bad Compressors
- Faulty Thermostats
- Skipped Maintenance Visits
- Old age and rust
DIY troubleshooting can lead to unnecessary costs or even safety risks. When your AC stops cooling, our certified technicians can diagnose the issue safely and give you clear repair options. can diagnose the issue safely and give you clear repair options.
We’re True AC Repair Experts
You'd Be Surprised How Different Air Conditioners Can Be
Every AC model is built differently. Components vary, access points are in different places, and control systems don’t all work the same. Online repair videos rarely match the equipment you have at home, which is why professional repair is always recommended. is always recommended.
We Work on All Air Conditioning Brands
At Gene May, we’ve spent years familiarizing ourselves with the quirks and requirements of various AC models. That means we have the expertise to fix equipment from any brand including these more well-known names:
- American Standard
- Bryant
- Carrier
- Goodman
- Lennox
- Trane
- Rheem
- York
- Frigidaire
- Amana
- Coleman
- Daikin
- Mitsubishi
- Gree
- Fujitsu
If your brand isn’t listed, don’t worry. We can still help. Our team is trained to service nearly any system.
Trust Us to Fix Any AC Problem
When you need AC service in Joliet, Minooka, Aurora, or surrounding areas, Gene May is the company to trust. Our local HVAC company, based in Minooka, has been serving the AC needs of the area for over 18 years. This makes us uniquely qualified to handle any-sized problem or concern.
Our air conditioning contractors service all makes and models of air conditioning equipment including Trane, American Standard, Carrier, and Goodman. We also promise to treat every customer with the respect and autonomy they deserve. Please reach out to us by phone or our online form to schedule your AC repair, maintenance, or installation.
AC Repair FAQs
How Much Will It Cost to Repair My AC Unit?
We can’t provide an accurate quote without inspecting your air conditioner in person. Many AC problems share the same symptoms, and an on-site diagnosis ensures you get the right solution and fair pricing. Repairs typically range from minor component fixes to more extensive system work. Financing options are available with approved credit.
What Should I Look for in an AC Repair Company?
There are four things you should look for when selecting a heating or cooling contractor:
- They have years of AC repair experience
- The company is licensed and certified to perform the desired work
- They have comprehensive insurance coverage
- They have customer-friendly warranties and guarantees
As you might suspect, Gene May Heating & Cooling checks all of these boxes. Reach out to us at (815) 828-5817 to schedule your AC repair.
Why Do I Have to Keep Adding Refrigerant?
Refrigerant levels only drop when there’s a leak. Continually adding refrigerant won’t solve the problem and can harm the environment. Our technicians can locate the leak and recommend the best long-term solution, which may include repair or replacement depending on system age and refrigerant type.
Why is My AC Unit Freezing Up?
Ice buildup usually comes from low airflow or a refrigerant issue. Start by checking your filters and ensuring vents and returns are clear. If freezing continues, professional service is needed.
What Should I Check Before Calling for Service?
Before scheduling a repair visit, check the following:
- The breaker hasn’t tripped
- Your thermostat is set to Cool
- Temperature settings are correct
- Your furnace switch is on
- Thermostat batteries are fresh
- The outdoor unit is free of debris
- Your air filter is clean
If none of these solve the problem, call us for service.
What Can I Do to Prevent AC Repairs?
There's nothing you can do to completely eliminate the risk of AC breakdown, but there are steps you can take to lessen its likelihood. If prevention is your goal, then regular AC maintenance is your solution. During routine HVAC check-ups, our technician will examine your system for signs of damage and malfunction.
My AC Is Running but Not Cooling. What Could Be Wrong?
Warm or weak airflow may be caused by:
- Dirty filters
- Blocked condensers
- Evaporator coil issues
Make sure outdoor equipment is clear of debris and replace your air filter if needed. If cooling doesn’t improve, we can diagnose the root cause. Give us a call at (815) 828-5817.
The Outside Unit is Leaking. Is that an Issue?
Small puddles under the AC unit are to be expected. Your evaporator coil cools the air pulled into it, causing condensation to form on its outside. But if you notice a large puddle or a never-ending drip, your air conditioner likely needs servicing. Excess water can damage sensitive components if left to linger.
How Cold Should the Air from My AC Be?
Your AC should typically produce air about 15–20 degrees cooler than the indoor return temperature once it has been running for at least 10–15 minutes.
Why's My AC Unit Making so Much Noise?
Unusual sounds can come from loose parts, worn components, compressor issues, fan blade imbalance, or motor problems. A qualified technician from Gene May can inspect the system to prevent further damage.
What's Making My Air Conditioner Smell?
Odors often come from mold or mildew buildup. A thorough tune-up and cleaning usually resolves these smells and helps the system run more efficiently.
Why Won't My Air Conditioner Shut Off?
If the system doesn’t cycle properly, check that it’s set to Auto rather than On. Persistent issues can come from airflow problems, thermostat issues, or an oversized system.
How Can I Make My AC Unit More Efficient?
A few easy ways to improve efficiency include:
- Keeping vents open
- Scheduling regular AC maintenance
- Using blackout curtains to reduce heat gain
- Running ceiling fans to help circulate air